National Compliance & Quality Manager

Details of the offer

Ashley Services Group – Gladstone Park VIC
Location: Gladstone Park, VIC
Job Type: Permanent Full-time
The Opportunity
In this position, you will play a key role in supporting and enhancing compliance, curriculum, and quality across four RTOs in three states.
This role is primarily located in our head office in Victoria; however, given the national scope of the training division, applicants must have full-time Australian work rights and be willing to travel interstate as needed.
Key Responsibility Areas

Compliance against the Standards – ensure that all RTOs maintain compliance against the Standards for RTOs.
Regulators – ensure all RTO information is up-to-date and comply with all regulator requests including the completion of regulatory obligations under the Standards for RTOs.
Audits – prepare for and participate in regulator, funding and internal audits.
Complaints and Appeals – manage and respond to complaints and appeals in accordance with RTO policies and procedures.
Industry Engagement Activities – conduct regular industry engagement activities in accordance with RTO policies & procedures.
Quality Management System (QMS) – maintain and review all Quality Management Systems documents through the Novacore database.
Marketing/Websites/Social Media – process new marketing requests and review existing marketing, websites and social media to ensure compliance with the Standards for RTOs.
Scope Management – regularly review the scope of registration for each RTO.
Trainers & Assessors – review and approve all new trainers and assessors and maintain trainer and assessor currency.
Prepare an annual PD Plan for RTO.
Training Programs – process requests for new training programs and review existing training programs on a regular basis.
Compliance Ticketing System – review all requests submitted via the ticketing system and allocate/action accordingly.
Curriculum – work collaboratively with the Curriculum Manager in the development and review of training resources for all training products on the scope of registration including validation activities.
Essential Requirements
Must have 3+ years of experience with aXcelerate or similar (student management system) Over 5+ years RTO experience working within a compliance/curriculum team Hold a current Certificate IV in Training and Assessment Knowledge of the National Vocational Education and Training Regulator Act 2011 Advanced skills in Microsoft applications High attention to detail Exceptional administration and time management skills Desirable Requirements
Understanding of Standards for RTOs and impending revised standards for RTOs A strong understanding of State Government funding contracts (VIC/QLD/WA/NSW) About Us
Founded in 1968, Ashley Services Group Limited (ASG) is a leading Labour Hire, Technical Services, and Training organisation with over 50 years of expertise in workforce management.
With a national presence in Australia and a team of over 300 staff and 7,000+ associates, we are dedicated to delivering exceptional business improvement programs.
Ashley Institute of Training is an RTO, which forms part of Ashley Services Group, delivers accredited face-to-face training through both workplace, classroom and online environments and provides tailored and innovative training programs to some of Australia's leading organisations and for job seekers alike.
To Apply
Please apply online to register your interest.
For any queries on the role feel free to contact the internal recruitment team on (02) 9216 4***.
Please be aware only shortlisted candidates will be contacted.Ashley Services Group strives to be a diverse and inclusive workplace for all people.
We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.

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