We have a fantastic opportunity to accelerate your career with a 12 month parental leave cover in our Sales Team as a National Account Manager – Target, Kmart & Coles.
If you would love the opportunity work for a leading FMCG company, we would love to hear from you.
Welcome to the world of Lindt - where our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've created a one-of-a-kind environment where our team members can take risks, challenge the norm, and help build the Lindt brand for generations to come.
With a team of over 500 talented individuals, we're on a mission to Enchant the World with the Chocolate. We're searching for imaginative thinkers who can recognise opportunities, generate innovative ideas, and build strong relationships with our consumers and customers. Whether you're dreaming up new product concepts, refining our marketing strategy, or helping us connect with chocolate lovers around the globe, you'll play an integral role in our mission to make the world a sweeter place.
About the role: We are on the hunt for an experienced and commercially astute National Account Manager, leading Target & Kmart portfolios and selected categories within the Coles portfolio. This role is responsible for the development and delivery of the Customer Business Plan, designed to align and achieve both the customer and Lindt business objectives, in conjunction with the National Business Manager.
In delivering the Customer Business Plan, this role plays a pivotal role in the management of trade spend, volume forecasting, and pricing and promotional strategy. Demonstrating consistent commercial control, this role is a key influencer of commercial and category thinking with the customer.
As the key customer contact for categories under management, this role will develop strong retailer relationships, and work collaboratively cross functionally within Lindt, to effectively manage risk and optimise opportunities.
Key responsibilities include:
Develops & implements strategic customer initiatives for the company that achieve Lindt's business targets & objectives Management of trade spend within the parameters of the agreed annual customer trade spend plan whilst recognizing customer margin requirements Drives 'over & above' activities to increase sales and block competitors Develop and submit a tailored customer promotional program in support of the customer business plan to maximize profitable sales and opportunities To ensure promotional program effectiveness and efficiency in driving profitable growth Leverages insights into actionable & profitable strategies against competitors Ensures timely planning and accurate forecasting of stock volumes with good service levels to the customer Manages all business systems to ensure strong planning and good visibility of Sales, Trade Spend, Profit and Volume and provides regular feedback and analysis of the account performance What you will bring: Previous FMCG experience in a customer facing selling role, preferably partnering with a major national retailer Exceptional customer focus and a collaborative approach to partnering with the customer Ability to formulate, articulate and implement strategic plans Ability to develop and interpret financial reports and leverage data analysis to derive actionable insights Outstanding negotiation and influencing skills, along with a confident and persuasive presentation style A degree in Business, Marketing or related field Category and/or Marketing experience would be highly regarded, but is not essential High levels of computer literacy, with experience in Promax preferred. What we can offer you: An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently Hybrid working environment - 3 days in office, 2 days working from home A priority on maintaining a healthy work/life balance A paid day off on your birthday! Are you ready to Enchant the World with Chocolate? We'd love to get to know you!
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