Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.
NAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating! Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.
About the role: Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge. They assist customers with product information and advice, problem solve, provide solutions, and use sales techniques. Our customers benefit from the strong relationships they build and exceptional customer service they provide.
Duties include: Interpret parts Process customer orders Efficiently dispatch products and parts Promote specials Arrange buy ins Process customer credits First point of contact for customers (in-person and over the phone) Contribute to a culture of safety by putting safety first , ensuring that we all make it safe & make it home Who we're looking for: Parts interpreting "know how" (your technical parts knowledge) Passion for providing exceptional customer experiences and creating 'moments that matter' Confidence in sharing your 'know how' and ability to communicate your knowledge in a way the customer can understand Innovative and collaborative approach to work Solution focused / problem solver Sound computer skills Comfortable working in a fast-paced and dynamic environment as part of a high performing team Note: This role will require lifting, bending & climbing.
Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY!
To find out more about NAPA, please visit or follow us on socials.
GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at
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