Banking - Retail/Branch (Banking & Financial Services)
Full time
Overview: Provide timely performance analysis and insights, embedding a high-performance culture across Retail, Specialised Segments and Digital Channels as well as driving strategic initiatives in partnership with NAB's Product House Domains.
Reporting to: Head of Commercial Excellence.
Location: Full-time opportunity in Melbourne CBD
Key Responsibilities:
Identify commercial insights to understand how the business is performing (both internally and externally) and workshop what interventions are required. Partner with Executives to drive a high-performance culture and enable positive behaviour change evidenced by an uplift in Retail performance. Coordinate with Personal Bank Planning and Change to effectively manage initiatives aligned with business priorities and strategic objectives. Ensure projects are led and delivered efficiently and on time, including working closely with key business partners such as the Everyday Banking and Digital Domain. What you will bring:
8+ years demonstrated experience within a Performance, Product and/or Digital role. Proven ability to engage a team to deliver good customer outcomes and achieve high quality outcomes on time. Demonstrated experience in providing data analysis and identifying insights. Ability to time manage, provide performance insights and problem solve. Excellent communication, listening and questioning skills including ability to clearly communicate and influence executive stakeholders. Tertiary qualifications– ideally a Business, Finance or Banking related discipline (desired). A diverse and inclusive workplace works better for everyone: We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Join NAB: If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Perks and benefits: Banking and financial services discounts, Staff club discounts, Salary packaging, Reward and recognition, Health and wellbeing, Leave options.
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