Customer Advisors - Western Suburbs of Melbourne Job number: 797952
Primary position location: VIC- Melbourne inner, VIC, Australia
Category: Banking & Financial Services Category: Retail/Consumer Work type: Permanent Full time Work type: Permanent Part time Opening at: Jan 1 2025 at 06:00 AEDT Closing at: Jan 10 2025 at 23:55 AEDT In this role, you will Support our Metro West branches by being the first point of contact for our customers. Work with your customers to identify the most suitable products and services that best match their needs and ensure they receive a seamless, consistent, and customized customer service experience every step of the way. Assist our customers with account opening, unsecured lending, and banking transactions. Ensure all customer details are accurate and up to date. Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure. Undertake ongoing training and development to enhance your career development. What you'll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. An ability to work collaboratively as a team and resilience, self-motivation, and energy to create our signature customer experience. A keen eye for detail that ensures transactions are completed efficiently and accurately. An appreciation for inclusion and the diversity of our customers. Multiple positions available (32+ hours per week). All positions are 5 days per week within the operating hours of 9:00 am-4:30 pm Monday to Thursday, and 9:00 am-5:30 pm Friday. Some Saturday trade may also be involved from 9:00 am-2:00 pm. A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility, please visit . To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB If you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. We therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
Unlock your potential as a Customer Advisor and thrive in a growth-centric environment. Join us today to start the journey of your life-long career!
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