Wallaby Sunrise Experience Guide: Cape Hillsborough Nature Tourist Park Full-time Department: Activities With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style – from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it's in our nature.
We are looking for a casual Tour Guide to join the team at our world renowned Holiday Park at Cape Hillsborough - home of the Wallabies and Kangaroos on the beach at sunrise experience! An experience you could play a pivotal role in facilitating, as one of our Tour Guides.
Cape Hillsborough is perfectly located just 40 minutes north of Mackay and 90 minutes south of Airlie Beach. This role will appeal to locals as staff accommodation is not provided.
What you'll do: You will support the Activities Guide to facilitate tours for our guests and visitors in groups, wanting to take part in the iconic kangaroos and wallabies on the beach at sunrise experience. Your role will be to engage our guests and visitors and share information on the local area and wildlife. You will also be required to perform other duties associated with the set up, pack down and reporting.
As Tour Guide your role is to entertain, inform and engage visitors and guests.
This is a casual role working across a rotating roster, with approximately 3 days currently available. Shift start times range from 4am – 6am (early in summer and later in winter based on sunrise timing). We allow 3 hours for the experience, to cover:
Set up. A short talk at or just before sunrise. (there are a few items which must be included in the talk to meet compliance requirements.) Pack up once the kangaroos/wallabies exit the beach, includes cleaning the equipment and prep for the next morning. Report to be submitted daily. What you'll bring: Experience as a Tour Guide or in a similar customer facing role, with confidence in interacting with others. Availability and flexibility to work weekends, weekdays and public holidays and start between approximately 4am (in Summer) and 6am (in Winter). Second language fluency is advantageous, but not essential. Excellent customer service, verbal and communication skills. Experience entertaining and leading medium to large groups is advantageous, but not essential. Presenting/public speaking/interpreting/guiding experience is preferred but not essential. What's in it for you? At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:
Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more. Our reward and recognition program 'My Thanks'. Employee referral program where you may be eligible for a referral bonus of up to $2,000. Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. Know you belong: At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.
Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
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