Movigo Group is a fully Australian owned business, specialising in multiple industries, including accident management, accident replacement vehicles and vehicle repair.
Our business has a customer first mindset, with a focus on innovation and optimisation. We invest in the development of our people, as our success depends on our team being able to deliver for our customers.
We operate from over 24 locations, with staff across Australia, New Zealand, the UK and the Philippines.
About the role The Vehicle Delivery Specialist is responsible for delivering our vehicles to customers and providing a top quality experience whilst upholding our company standards and values. This role will ensure our customers can receive and return our accident replacement vehicles in a timely manner, ensuring our customers' lives don't grind to a halt without a vehicle.
Responsibilities Delivering our accident loan vehicles to customers and referrers, ensuring the delivery is completed in a timely and efficient manner Ensuring all fleet vehicles are fully maintained and presented by adhering to cleaning, maintenance and service procedures and schedules Helping our customers complete the required documentation and submit documentation through various systems Provide a friendly and professional interaction with customers, ensuring a positive delivery experience About you A customer focused approach with a "can do" attitude Experience in retail, customer service or other service roles highly regarded Valid driver's license with a respectable driving record Great attention to detail for ensuring high-quality outcomes and delivering exceptional experience Excellent communication and customer service abilities A passion for helping others in their time of need We offer great company benefits, including discounts with a variety of retailers, goods and service providers, employee referral bonus, paid parental leave, plus more.
If you're enthusiastic about vehicles, customer service, and contributing to a dynamic team, we want to hear from you!
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