Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview Your Role Life at GB is an adventure – often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people. We have a great opportunity for experienced Motor/Commercial Property Claims Consultants to join our team in Brisbane. These roles will require end to end claims experience, as well as a customer centric approach when dealing with complex claims whilst working with a collaborative and talented team. These roles will be based in our Brisbane CBD office with a hybrid approach with 4 days WFH and 1 day in the office. How you'll make an impact You will add value to Gallagher Bassett across the following: Property - Manage client accounts on a national basis including fire & peril, business interruption, reinsurance, and property damage claims for commercial insurersInterpret ISR commercial policy wordings and applying accuratelyMotor – Manage your own portfolio of motor claims from end to endProactively settling claims within client service instructions, company guidelines and delegated authorityBuilding and developing internal & external business relationships to ensure client expectations are met and exceededAchieve daily productivity level as designated by managementComply with relevant legislation such as The General Insurance Code of Practice, and other relevant legislation / regulations and policy requirementsResolve complaints in accordance with company guidelinesIdentify opportunities for process improvementIdentify potential fraud/recovery indicators and pursue recovery for claims where applicable About you We're interested in hearing from people who possess: 2 years or more end-to-end motor & property claims experience (if you have experience in one product, we can train you to manage the other)Industry specific ANZIIF qualifications (desirable)Excellent customer service skills and a high attention to detailWell-rounded communication and interpersonal skillsStrong time management and organisational skills, with ability to work in a fast-paced environmentIf you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following: Flexible work arrangements – including WFHPaid Parental LeaveOpportunities for ongoing education and developmentService recognition awardsEmployee assistance program for yourself and immediate family membersExcellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesExciting career – as our Company grows, so do the opportunities for our peopleA brief overview on GB Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff. GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! If this sounds interesting to you, we want to hear from you today, click on Apply for this Job! To be considered for this opportunity you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this role. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
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