Take the next step. Be part of something bigger at Suncorp.
Shannons, Australia's leading insurance provider for motoring enthusiasts, currently has a number of opportunities available to join our dynamic team of motor assessors where your passion for motoring will drive your career forward! Positions are available in Brisbane, Sydney, and Melbourne.
About the Role: As a Shannons Motor Assessor, you will bring your experience as an existing motor assessor or leverage your industry expertise gained through your trade qualifications in either panel beating, spray painting, or motor mechanics (Cert III) to assess vehicle damage. With a passion for cars and a keen eye for detail, you will manage a diverse range of motor claims, negotiating safe, cost-effective repairs and ensuring exceptional customer outcomes.
Key Responsibilities: Manage the assessment and repair process, negotiating cost-effective and safe repairs.Deliver exceptional customer experience by providing superior service and support.Cultivate relationships with industry partners and internal teams.Work collaboratively within a team to achieve common goals and contribute to team success.Enjoy and promote a high-performance culture within the organisation.What You Bring: Trade qualification (Cert III) in panel beating, spray painting, or mechanics plus 5 years post trade work experience.Demonstrated experience preparing repair estimates and delivering customer service excellence.Strong organisational skills and excellent time management.Ability to work well within a team environment and support colleagues.A proactive approach to enhancing customer satisfaction.Commitment to maintaining high performance standards.What We Offer: Fully maintained company car, fuel card, phone, and laptop.Flexibility in work hours supporting work/life balance.Autonomous role within a collaborative team environment.Discounts on retail and insurance products.Comprehensive employee assistance program and career development opportunities.Community engagement initiatives including donation matching and volunteer leave.Chase the Sun, apply online today!
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