Automotive Parts Interpreter - NAPA Beresfield - Full Time Interpret parts, process customer orders, dispatch products & parts; be the first point of contact for our customers.
Auto Parts Interpreter
NAPA Auto Parts is Australia and New Zealand's largest and newest name in automotive aftermarket parts.
We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating!
Why our team loves working at NAPA:
Competitive salary + generous incentives for outstanding performance Relax & enjoy weekends with family & friends with a Monday to Friday work schedule We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan A company-funded, professional uniform Team member discounts across the GPC Asia Pacific brands including NAPA, Repco and AMX We're fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity.
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this Paid volunteer leave allowing you to give back to your chosen charity/community organisation Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards, and our values-based recognition program, plus so much more!
About the role:
Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge.
They assist customers with product information and advice, but also problem solve, provide solutions, and use sales techniques.
Duties include:
Interpret parts Process customer orders Efficiently dispatch products and parts Promote specials Arrange buy ins Process customer credits First point of contact for customers (in-person and over the phone) Contribute to a culture of safety by putting safety first Note, this role will require lifting, bending & climbing.
Who we're looking for:
Parts interpreting "know how" (your technical parts knowledge) Passion for providing exceptional customer experiences Confidence in sharing your 'know how' and ability to communicate your knowledge in a way the customer can understand Innovative and collaborative approach to work Solution focused / problem solver Sound computer skills Comfortable working in a fast paced and dynamic environment as part of a high performing team Former GPC team members welcome to apply.
Send your CV to our Careers Team by clicking APPLY!
To find out more about NAPA, please visit or follow us on socials.
GPC Asia Pacific
Movement is in our DNA.
We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia.
GPC conducts its business without regard to any protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
About Us Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.
Today, we're proud to say we're the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.
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