MSA National has a number of settlement positions coming available early in the new year. Submit your application now for consideration and contact mid January.About usMSA National is a National Law Firm with over 30 years' experience in the mortgage industry, with offices in Brisbane, Sydney and Melbourne, specialising exclusively in Mortgage Processing Services to banks and non-bank lenders.We are an innovative leader in technology solutions and one of the first law firms to pilot PEXA. Additionally, we have a host of our own digital solutions to communicate with brokers and customers including our own mobile VOI app – IDYou, as well as New Generation Digital Docs enabling customers to sign their mortgage documents digitally anywhere in the world.Most importantly 'We are people helping people' going above and beyond to deliver exceptional customer experiences.About the roleIn this role, you will leverage your expertise in Residential Mortgage Settlements and Settlement Verification to independently run your own files from start to finish. As a valued member of our team you will have the opportunity to actively assist people achieve their home ownership goals, by delivering pro-active, empathetic customer service.MSA National's own in-house, purpose built workflow management system provides the highest level of automation and functionality, ensuring you are supported by industry leading processes and systems.Your duties will include:Managing communication with key stakeholders such as Mortgage Brokers, Borrowers' representatives and major Australian banks;Managing disbursements and certifying files;Managing PEXA settlements;About youThis role requires a professional, confident and highly organized person to take ownership of mortgage files.To be successful in this dynamic role, you will:Enjoy a positive, face-to-face team environment as this is an in-office position;Be an outstanding communicator with a positive disposition and a flexible attitude to work tasks;Maintain professionalism and a calm solution-focused attitude at all times;Possess excellent organisational and time management skills, with the ability to work to deadlines;Have an acute eye for detail; andAt least 2 years end to end Mortgage Settlements or Conveyancing experience within a fast-paced, high volume environment, working within Service Level Agreements.This role is suited for a performance driven individual who thrives in a high volume and deadline driven environment.General GuidelinesOnly shortlisted candidates will be contacted.
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