Are you an LMS expert with strong proficiency in Moodle? Don't wait any longer - Apply Now!Your new companyYour new employer provides career education, training, and certification services across northern and central Victoria.Your new roleAs an expert, you will support LMS users and enhance digital learning. Your role will include troubleshooting technical issues, implementing new features, and developing educational solutions. You'll also:Enhance site appearance, course templates, policies, automation, and scripts for optimal system use.Resolve login, course access, content, and system errors, involving stakeholders as needed.Manage queries, ensuring top-notch support for learning systems.Investigate and support complex internal educational requests.Forward unresolved issues to appropriate teams, following escalation processes.Test new LMS features before implementation, resolving bugs.Collaborate with Education teams to prioritize tech requirements.Provide student reports during audits.Work with SMS and ICT to ensure system integration.Monitor performance against KPIs and address service level risks.What you'll need to succeedDeep understanding of LMS functionality and related processes, especially Moodle.Proficient in LMS backend configuration, maintenance, and integration.Skilled in handling complex LMS requirements.Experienced in courseware and enrolment data analysis.Proficient in using ticketing systems for query management.Relevant degree or extensive LMS experience.What you'll get in returnWork with a team that values innovation, collaboration, and excellence.Excellent environment with a focus on work-life balance.Enjoy the diverse and inclusive workplace.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ******, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.Hays appreciates the importance of workforce diversity and inclusion. We are an equal-opportunities employer and have policies, procedures, and relationships in place to promote our understanding of all forms of diversity.
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