Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.
Overview Individual development planning multitude of learning pathways and opportunitiesFull time or part time opportunity depending on your needsSomething for everyone - range of employee benefits, discounts and wellbeing programsAbout the Role As a Mobile return to Work Specialist, you will work face-to-face with injured workers, Treating Health Practitioners and Employers to support recovery and return to work during and after a workplace injury. You will also engage with the broader GB claims team members including Case Managers and Early Intervention Specialists to provide holistic support, coaching and mentoring relating to effective claims management strategies supporting recovery, Injury Management and Return to Work. Through your Early Intervention and collaboration expertise, you will deliver a person-centered management approach that is also customer centric focusing on achieving exceptional recovery, return to work and customer outcomes in line with best practice. This role is a customer facing role is open to applications Victoria wide, not restricted to Melbourne and surrounds. This position offers great flexibility to work from home, mobile/in person, the office and on-site with your customers in a safe and sustainable manner. How you'll make an impact Individual development planning multitude of learning pathways and opportunitiesOrganisation which celebrates collaboration and innovationSomething for everyone - range of employee benefits, discounts and wellbeing programsAbout the Role As a Mobile return to Work Specialist, you will work face-to-face with injured workers, Treating Health Practitioners and Employers to support recovery and return to work during and after a workplace injury. You will also engage with the broader GB claims team members including Case Managers and Early Intervention Specialists to provide holistic support, coaching and mentoring relating to effective claims management strategies supporting recovery, Injury Management and Return to Work. Through your Early Intervention and collaboration expertise, you will deliver a person-centered management approach that is also customer centric focusing on achieving exceptional recovery, return to work and customer outcomes in line with best practice. This role is a customer facing role is open to applications Victoria wide, not restricted to Melbourne and surrounds. This position can be offered as a full time or part time role, and offers great flexibility to work from home, mobile/in person, the office and on-site with your customers in a safe and sustainable manner. About you We're interested in hearing from people who possess: Tertiary qualification/Return to Work Certification in an appropriate discipline and/or experience in a similar role in the Work Cover industry is essential to your successLeadership skills and ability to coach, mentor, lead conversations and influence outcomes relating to claims management and Return to WorkThorough practical understanding and experience in effective management of Return to WorkKnowledge relating to common injuries, treatment options and medical terminologyDemonstrated ability to provide excellent customer service to a wide range of clients and stakeholdersValid driver's license and access to personal vehicleWhat we can offer you: Attractive remuneration packaging & flexible work arrangements including Work from HomePaid Parental LeaveExcellent working environment – our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;Exciting career – as our Company grows, so do the opportunities for our people;Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training expertsService recognition awards; and employee assistance program for yourself and immediate family members.A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programsAdditional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!)"Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication!To Apply If this sounds like an interesting opportunity to you – we want to connect! Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Compensation and benefits We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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