Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area.
The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar.
Among its many highlights will be an exclusive private beach.
Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools.
All of this will be set amid green landscaping, golden beaches and a port.
Job DescriptionWorks in close cooperation with the Room Service/ Guest Relation / Front Office and other key service departments.Attends regular training sessions in line with the departmental SOP's i.e.
guest care, product knowledge, telephone manners, entering guest rooms, etc.Works as per instructions of the Supervisor and as per duty schedules.Ensures proper appearance (condition of uniforms) and grooming at all times.Answers the Room Service telephones, if and when required.Is knowledgeable of the Room Service menu and can answer guests' queries.Maintains a professional/friendly, yet discrete relationship with the in-house guest to ensure their well-being.Reports cleanliness and maintenance issues immediately to the Room Service Manager.Handles guest complaints as per instructions or refers them to the Room Service Manager.Works within the team to prepare all Mis-en-place according to 24 hours service requirements.Keeps all occupancy information containing documents under close cover during his work on the floors.Ensures no expired minibar items are placed in the room.Attends all regular departmental briefings and contributes to open communication within the assigned team.Conducts the proper handover from one shift to the other.Familiar with the company's internal policies and safety procedures.Helps in other areas of the Hotel if the situation requires. QualificationsPrevious hospitality experienceExcellent communication skillsStrong customer service skills required.Degree in Hospitality / Tourism Additional InformationWhat we offer:
An innovative and fast-growing international group, committed not only to building new hotels but to creating a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.Great discounts on the entire Ennismore family.Many opportunities to progress and change as part of a global family of brands.Regular team meetings, from our team cups to our annual parties (quite special!
): we know how to have fun!An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact.
Opportunities to progress and grow in a diverse and global family of brands.
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