Michael Page Australia | Customer Service Officer

Hybrid Full-time role Melbourne CBD Location About Our Client The client is a leading firm in the business services sector.
With a workforce exceeding 4,000, they are a titan in their industry, with a vast network across Australia.
They are known for their commitment to excellence and a focus on continuous improvement.
Job Description Handle customer inquiries and complaints professionally and efficiently.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Communicate and coordinate with colleagues as necessary.
Acknowledge and resolve customer complaints in a timely manner.
Keep records of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
Follow communication procedures, guidelines, and policies of the company.
The Successful Applicant A successful Customer Service Officer should have: Proven skills relevant to Customer Service.
Exceptional communication and interpersonal skills.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support in the business services industry.
What's on Offer $65,000 Plus super.
A hybrid full-time role that offers flexibility.
A supportive and friendly working environment.
An opportunity to grow within the company and the business services industry.
For those who are looking for an opportunity to excel as a Customer Service Officer and make a difference in the customer experience, this is the perfect opportunity.
Apply now to join our team in Melbourne CBD! #J-18808-Ljbffr