Michael Page Australia | Customer Care Coordinator

Join a dedicated Customer Care team based in Smithfield Opportunity to join a global business About Our Client
A global distributor and supplier with a vast inventory of over 750,000 industrial and electronic products. They have a strong focus on the customer experience. Based in Smithfield, the business was established in 1887.
Job Description
Manage customer inquiries and complaints promptly and professionally Coordinate with internal departments to ensure customer needs are met Maintain accurate records of customer interactions and transactions Analyse customer feedback to improve service delivery Contribute to team efforts to achieve departmental and company goals Participate in customer service training's and workshops Uphold the company's commitment to quality in all interactions Keep abreast of developments in customer service best practices The Successful Applicant
A successful Customer Care Coordinator should have:
3+ years customer service experience preferably in the manufacturing sector SAP ERP system proficiency is desirable Excellent communication and interpersonal skills Strong problem-solving abilities Comfortable working in a fast paced team environment What's on Offer
An attractive salary, estimated between $55,000 and AUD $60,000 per year plus superannuation Comprehensive training and career development opportunities A positive, team-oriented company culture Monday to Friday 8:30am - 5:30pm Office location: Smithfield (5 days onsite) Parking available Report into Customer Care APAC Manager
This is a fantastic opportunity to join a thriving company in the industrial industry. If you're a dedicated professional with a passion for customer service, we encourage you to apply for the role of Customer Care Coordinator today.#J-18808-Ljbffr