Metro Service Agent - Independent Contractor

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Bring our brand to life.
Wherever and whenever people seek out taste, care and wellbeing.
At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet.
We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are.
We believe diverse perspectives make us stronger and more innovative.
In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
About The Role As an independent contractor you will primarily be on the road responding to consumer service calls which will be assigned to you via our Service Allocation Team.
Diagnose, repair and service domestic appliances, together with completing job administration on your company issued device.
There will also be occasions that you will assist other Technicians with larger jobs, at all times providing a high level of customer service, ensuring all equipment is tested and calibrated in accordance with industry standards.
What You'll Do Service and Repair domestic appliances Daily interaction with Consumers and RetailersWorking closely with Service Allocations Team & Field Service ManagerManage spare parts and van stock to enable first visit resolutionManage route planning and sequencing of jobsAccurate & timely completion of service jobs via company issued technologyAdhere to all work, health & safety requirementsWho You Are Hold a relevant License & Certification to comply with state LegislationBusiness registration (ABN) Current Public Liability Insurance ($10 million) Workers Compensation Insurance (if applicable) Availability & flexibility to cover a metropolitan service area Laundry, kitchen, or white goods experience advantageous Sound technical knowledge of appliances to diagnose and problem solve Skilled in proper use of tools, equipment and gauges to ensure optimal use Excellent customer service and effective communication skills A genuine enjoyment of building rapport with consumers and delivering a positive experience A competitive remuneration package An allocation of pre booked service calls each dayOngoing product training and supported by a Service Engineering TeamProvided with smart devices to enable you to conduct your work remotelyA comprehensive induction program to support your onboarding as a contractorAccess to Electrolux professional partnerships including discounted appliancesIf you would like to receive further information on this opportunity, please contact: Your application will include the following questions: Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an Independent Contractor?
Do you have customer service experience?
Have you worked in a role which requires a sound understanding of OH&S/WHS?
Do you have a current Australian driver's licence?
Do you own or have regular access to a car?
... one of the global leaders in home appliances and appliances for professional use, is selling more than 40 million products to customers in 150 countries every year.
Our Company
Electrolux is a global leader in household appliances and appliances for professional use, selling more than 40 million products to customers in more than 150 markets every year.
The company focuses on innovative products that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals.
Electrolux products include refrigerators, dishwashers, washing machines, cookers, air-conditioners and small appliances such as vacuum cleaners sold under esteemed brands like Electrolux, AEG, Eureka and Frigidaire.
In 2010 Electrolux had sales of SEK 106 billion and 52,000 employees.
Source: This is an extract from the company's own website.
... one of the global leaders in home appliances and appliances for professional use, is selling more than 40 million products to customers in 150 countries every year.
Our Company
Electrolux is a global leader in household appliances and appliances for professional use, selling more than 40 million products to customers in more than 150 markets every year.
The company focuses on innovative products that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals.
Electrolux products include refrigerators, dishwashers, washing machines, cookers, air-conditioners and small appliances such as vacuum cleaners sold under esteemed brands like Electrolux, AEG, Eureka and Frigidaire.
In 2010 Electrolux had sales of SEK 106 billion and 52,000 employees.
Source: This is an extract from the company's own website.
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