Meriton Suites currently has an opportunity available for a Night Manager to join our dynamic Surfers Paradise property.
About the Role
As the Night Manager you will represent Meriton Suites in the absence of the Hotel Manager.
You will play a key role in ensuring the safety and wellbeing of all guests and staff.
You will have access to Meriton Suites benefits including discounted hotel stays across Sydney, Brisbane, Gold Coast, Melbourne and Canberra.
Your key responsibilities
Greet and welcome our guests, including following check-in and check-out procedures.
Manage and train staff.
Handle complaints and ensure resolutions.
Ensure relevant front desk tasks are actioned and completed.
Attend to guest enquiries, requests and follow-ups, if required.
Prepare and set up for the following day.
Complete guest accounting.
To be successful in this role you will
Be able to provide clearance for National Police Check.
Be confident and able to work under pressure.
Be proactive and able to make decisions autonomously.
Professionally presented.
Possess a genuine passion for guest and colleague experience.
Be well organised with a meticulous eye for detail.
The ability to cultivate a positive team culture.
Have excellent verbal communication skills.
Have full availability to work a 7-day rotating roster.
Why Meriton Suites?
Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally.
Base + Super + 17.5% Annual leave loading for award-based employees.
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.
'Merit Academy' our online training platform to further develop your skills and knowledge.
Paid Parental leave.
Access to Employee Assistance Program (EAP) to provide professional and personal advice.
Friends and Family discounts.
Team activities and social events.
Induction program for all new starters.
If you would like to be considered for this opportunity, please click on the Apply Now tab below.
Only short-listed applicants will be contacted within 7 days of application.
Permanent residents only may apply.
Please note that we will not consider external agencies as recruitment for this role is handled internally.
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