Customer Service, Administration & Operations 1 Job no: 511063 Work type: Permanent Full Time Location: Sydney - Airport Categories: Customer Service, Administration & Operations About UsJB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi's Purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We want to – own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!We have a supportive and inclusive team that embraces individuality and diversityWe are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industryYou will have exposure to ongoing training & development opportunities from day oneWe offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys GroupDid you know the JB team support vulnerable communities by making donations to our Helping Hands workplace giving program. Every dollar our team donates, JB matches and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate aboutWe offer generous team member discounts across a range of products as well as a leading commission structure for sales positionsWe offer flexibility, 12 weeks' paid parental leave, novated leasing, Employee Assistance Program and moreAbout the roleAs a Merchandise Team Member, you will have the opportunity to deliver effective and efficient merchandising activities, ensuring compliance to core policy and procedures, including:Maintaining product replenishment and merchandising (point of sale placement) across the store as requiredContributing to the JB Hi-Fi brand and store experience to the highest standards through quality merchandising, in-store marketing, and presentationWorking collaboratively as part of a team in delivering a positive experience for both instore and online customers and effectively resolve customer complaints and queries as requiredAssist with customer service requirements including counter duties as requiredAbout youA vibrant and driven professional who thrives in a fast-paced environment and relish the opportunity to be at the forefront of all the new tech products!Results-driven with a strong focus on delivering the best customer outcomesStrong multi-tasking skills, coupled with your keen eye for detail will see your success in this role.JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!Advertised: 19 Jun 2024 AUS Eastern Standard TimeApplications close: 19 Jul 2024 AUS Eastern Standard Time
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