About the role
We are seeking an experienced, driven Service Manager for a full time, permanent position in the Deer Park area.
Leading and managing all aspects of the service, you will ensure provision of high standard service delivery consistent with Mind's Model of Recovery Oriented Practice and organisational values for people experiencing mental health and wellbeing challenges.
The Mercy Mental Health and Wellbeing Service Prevention and Recovery Care Unit (PARC), operated in partnership between Mind and Mercy, offers short-term, intensive support for individuals aged 16-65 transitioning from hospital or aiming to prevent hospital admissions due to mental health challenges.
The 24/7 service helps clients achieve recovery goals, strengthen family and social connections, and build confidence for independent living.
It provides one-on-one and group support tailored to each client's recovery plan, operating within a recovery-focused, clinical treatment framework aligned with Mind's values.
Key responsibilities
Manage the daily operations of the PARC to ensure the service is operating efficiently and effectively.
Lead and manage services to clients, carers and families as defined in the Model of Recovery Oriented Practice and related guidelines to ensure that individually tailored services for clients and their family and carers are provided to the highest standard.
Oversee, coach and model a targeted, integrated and individualised response to clients through flexible, person-centred active support.
Guide staff to develop skills to facilitate family and carer meetings, events and goals.
Build and lead a high-performance team through engaging the team, setting clear direction and fostering team engagement.
Collaborate with leaders across other services within Mind to build local pathways to support service access.
What you'll bring
Minimum bachelor qualifications in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
Experience and expertise in working directly with people with mental health issues, complex needs and with their families and carers.
Proven experience in leadership and capability to coach, mentor and develop a team to achieve best quality service outcomes.
Benefits
Salary packaging up to $15,899 p.a.
allows you to allocate a portion of your pre-tax income to cover living expenses (e.g., rent, mortgage, child care, car leasing expenses etc.)
Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
Why us?
Mind Australia is one of the country's leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services.
Mind has been supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives for more than 45 years.
We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives.
It's an approach to mental health and wellbeing that looks at the whole person in the context of their daily life.
Mind is committed to diversity and social inclusion.
Interested?
To apply visit Mind Careers - reference number 495727 .
Online applications must be submitted by 11pm Tuesday 19 November 2024 .
Please contact the person below for more information.
Emily Byrne – General Manager
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process.
If you require any support or reasonable adjustments to complete your application, please contact us at
Position Description
PD SM - Mercy PARC 21102024.pdf
The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.
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