Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our people are passionate about health and fitness, energetic, love what they do, and are committed to helping our team and our members succeed!
We are currently seeking a Membership Services Representative to join our thriving Newstead Zap Club.
Reporting to the State Performance Manager, the Membership Services Representative is responsible for driving an exceptional member experience and building key stakeholder relationships with members. The role's accountability includes driving member growth and sales, care and retention, and various other customer service and administrative duties as required. This role requires someone who is able to provide high-end premium service at all times.
The right candidate will have: Demonstrated experience and success in a fast-paced premium customer service roleInterest and passion for health and fitnessExcellent oral and written communication and presentation skillsAbility to perform in an autonomous environmentBe available to work Saturdays and some days during the weekWhat we offer: Hourly rate PLUS commission and a fun working environmentFREE gym membership to be able to practice what you preach!Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awardsAccess to career opportunities with Asia Pacific's largest diversified fitness groupElevate your professional and personal growth with access to our industry-leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses! From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist! Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content!
Apply Now Please submit a resume and cover letter outlining your experience and achievements today.
At Fitness and Lifestyle Group, we bring positive energy and attitude to work every day. We are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity bring to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
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