National Trust of South Australia – North Adelaide SA
As the Membership Officer at the National Trust of South Australia, you will play a pivotal role in maintaining and growing our loyal member base.
The hours and location for this position are flexible - part-time/full-time/work from home/work in the office is all possible, as long as you provide exceptional customer service and administrative support to our members.
What you'll be doing Handling all incoming membership enquiries and requests, via phone or emailProcessing new memberships, donations and renewals in a timely and accurate mannerMaintaining comprehensive member records and updating the membership databasePreparing and distributing member communications, including newsletters, magazine and event invitationsAssisting with the organisation and delivery of member activitiesWhat we're looking for Excellent customer service skills and a passion for providing outstanding member supportStrong administrative and organisational abilities, with attention to detailProficient in using databases and customer relationship management (CRM) systemsExperience in a similar membership or client-facing roleExcellent written and verbal communication skillsA team player who can work collaboratively with colleaguesWhat we offer In this role, you will have the opportunity to be part of a small, dynamic and passionate team, with access to a range of benefits including:
- Competitive salary and superannuation- Flexible working arrangements- Complimentary National Trust membership- A supportive and inclusive work environment About us The National Trust of South Australia is a not-for-profit organisation dedicated to protecting and preserving the natural and cultural heritage of our state.
We are a highly respected and trusted brand, with a proud history of over 70 years.
As a Membership Officer, you will play a crucial role in engaging and supporting our valued members, who are at the heart of our organisation.
Apply now to join our team and be a part of our mission to safeguard South Australia's rich and diverse heritage.
How to apply Email your application to ****** with the following:
Cover letter with the following points:
Introducing yourself and why you're interested in working at NTSAExperience and skills in processing memberships and working within a CRMExperience operating effectively as a member of a teamExperience in customer serviceExperience transitioning to a new CRM desirableCurrent resume including the names and contact details of two current referees (referees will not be contacted without your prior permission).
If you have any questions, please contact Leanne Plews, Business Manager on 0448 455 *** Mon - Thurs.
#J-18808-Ljbffr