Membership Administrator

About The Role The full-time Membership Administrator is responsible for the administration of the CRM, membership renewal process, analysis and reporting on member data and trends including forming strong relationships with internal and external stakeholders within the building & construction industry.. Responsibilities CRM management. Membership activities including renewals and cancellations Collaborate with Sales & Membership Representative. Provide administration support across the team. Provide customer service via phones, emails and in person. Maintain document security and confidentiality. Utilise variety of IT systems. About You Working knowledge of CRM would be advantageous. Previous administration experience. Exceptional communication and interpersonal skills. High level of attention to detail and confidentiality. An ability to work well in a team and autonomously. About Us Master Builders ACT, formed in 1925, is the largest and most respected industry association representing the building and construction industry in the Canberra region. We are all about quality, trust, respect, collaboration, leadership and community. We operate a diverse and unique organisation which includes membership association, including provision of general legal, workplace relations and safety advice; a large program of member events, communications, and advocacy; specialist construction and short course training organisation and MBA Legal, a specialist law firm supporting the building and construction industry. Benefits Great working culture and a great team Flexible working arrangements Staff social events throughout the year Free car parking Professional development and career management Paid Parental Leave To Apply Please send a cover letter and current CV to Human Resources via ****** This position will close 9:00am, Monday 20 May 2024 (or earlier if a suitable candidate is found). We assess applications as they are received so don't wait until the closing date – apply now! MBA ACT has existing relationships with recruiters, please no cold calling from recruiters. #J-18808-Ljbffr