Member Support Consultant | Yeerongpilly Print Jobtype: Full Time Location: Brisbane - CBD and Inner Suburbs Category: Sales Share with friends Email a friend Job Reference: FLG/1787919
Attachments: No File Attached
Posted on: 09-Apr-2024
Application Close Date: 09-May-2024
About Goodlife Health Clubs: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.
As both a service provider and employer our mission is simple: Move people to achieve great things.
The opportunity: Member Support Consultants (MSC's) at our Yeerongpilly club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.
The role of an MSC is highly varied and has two clear goals – achieving membership growth goals through proactive sales activities and retaining existing members through the provision of "best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.
Responsibilities Proactively contribute to club sales budget utilising sales promotions and referrals campaignsGenerating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunitiesAchieving the required number of lead contacts via telephone to maximise sales opportunitiesProviding sales presentations and tours to prospective membersCreating great member journeys via positive and personalised interactionsAchieving successful outcomes to enquiriesOpening and closing the club as per the club rosterActive involvement in member retention programs, inspiring members to continue their fitness journeyRegular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experienceAbout you: Current First Aid & CPR certificates.Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goalsThe ability to solve problems, and overcome obstaclesOutstanding communication abilities - able to listen, understand, empathise and influence othersTenacity with a natural drive to achieve individual targets and team goalsCustomer focused with a desire to achieve exceptional customer outcomesWhat we can offer you: A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
In addition, we offer: A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus superA complimentary all-access Goodlife membershipAnniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines Elevate your professional and personal growth with a ccess to our industry leading learning and development content . Dive into the FLG Learning Hub , your one-stop shop for 90,000+ online courses! From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media , we've got what you need to excel. Plus , get excited with Blinkist ! Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content!
About Fitness & Lifestyle Group: We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.
Apply Now! Please visit our website: careers.fitlg.com for a list of all of our current vacancies and to register for job alerts in your area.
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation . We pride ourselves on empowering our team to be their authentic selves at work.
We welcomeapplications from Aboriginal and Torres Strait Islander People,people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
This is where you'll find information about our current career opportunities. To search for a specific position or occupation, use the Categories option below.
Browse Jobs Keywords:
Job Title:
Position Type:
Category:
Location:
Date Advertised:
Job Reference:
Search TipsThe easiest way to use the Job Search is to enter one or more words as Keywords and the Job Search will find jobs with any of your keywords in the skills, position title or location. However, the job search has more advanced searching capabilities that allows you to include, exclude or even match words together.
What is a "key" word?A keyword is any word you wish to pinpoint in your search. It may be a skill you have, a company you wish to work for, or the name of a particular project you want to look for.
Spaces and Case SensitiveLeave one space only between words and do not include commas (,). The search field is not case sensitive.
Example: Account Management This technology looks for and matches all commonly used/abbreviated terminology to ensure you get the maximum results to your search.
Example: Accounts Receivable, the search will look for accounts rec and acct rec Include a "Key" WordTo include a word in your search, place a plus sign (+) directly in front of the word you wish to include. Do not leave a space between the plus sign and the word. F.
Example: Accounts +Management Exclude a "Key" WordTo exclude a word from your search, place a minus (-) sign directly in front of the word you wish to exclude. Do not leave a space between the minus sign and the Please place all exclude "KEY" words at the end of your list!
Example: Accounts -Management Match Words that must Appear TogetherTo search for two words together, place double quotes (" ") around the words.
Example: "Accounts Clerk"
#J-18808-Ljbffr
