Member Relationship Consultant

Details of the offer

Apply now Job no: 494155 Work type: Permanent full time Location: Geraldton Categories: Member Services & Sales FREE Corporate Gold Hospital Insurance (for you and your family)3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata2 volunteering days per year14 weeks paid parental leaveAccess to corporate discounts across a range of gyms, retail, restaurants, and hotelsSalary from $62K + SuperWhat you can expectAs a Member Relationship Consultant, you'll be the first point of contact in our Geraldton branch representing HBF in the moments that matter to our members. Working within a small team, you will support new and existing members, identify their needs, and recommend the right product for them face-to-face in branch and through our call centre.You will be there in a wide range of life moments from welcoming a new baby into the world to supporting a loved one through life-critical medical treatment as they reach out to better understand their health cover.
Let's talk about youYou are a vibrant, energetic and collaborative team player with a natural ability to communicate compassionately. Being adaptable and resilient will be important in this role as no two conversations are the same and will need an individual approach.We are seeking individuals with a strong customer service background, solid computer literacy and the ability to multi-task across multiple channels that also include phone and email.
Sound like you? Apply now - It's simple and quick! Just click on the "Apply Now" button to complete your application.
To apply, click on the "Apply Now" button with a copy of your resume that details your experience relevant to the role. Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia.
At HBF, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities.
Advertised: 11 Sep 2024 W. Australia Standard TimeApplications close:
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Nominal Salary: To be agreed

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