We are South Australia's largest open health insurer, providing cover to over 90,000 people. Being not-for-profit means that we put members first and always do the right thing for them when it comes to their health protection and care.
We are currently looking for a dynamic and driven Health Insurance Consultant to join our Member Growth team on a full-time or part time basis for the right candidate.
About the role
Reaching targets and delivering exceptional customer service, you will utilise your outstanding sales and retention skills to assist our members and customers find the right health insurance solutions using our needs-based strategy.
Key responsibilities include:
Using our needs-based conversation framework to ensure all customers are offered solutions that meet their health insurance and lifestyle needsActively retain existing members via outbound voice, email and text contact by following a structured contact strategyProviding accurate quotes and follow up with potential members within set time framesManaging outbound call activities in the management of Arrears, Financial Hardship Suspensions and CancellationsAchieving personal targets including sales and retention conversions and contact ratesAbout you You will be a highly motivated and engaged sales professional who thrives in a 'sales through service' culture. With demonstrated experience in a similar role, you will be passionate about sales and retention and committed to providing exceptional service to our potential and existing members.
With high personal impact and excellent communication skills, both written and verbal, you will be a strong team player who takes initiative and contributes to a positive and motivated team.
You take pride in delivering outstanding service in a fast-paced environment by remaining positive, resilient and accountable.
Previous health insurance experience is desirable but not essential as full training will be provided.
What's on offer Flexible working arrangements and the potential to work from homeA generous allowance on your health insurance premiumOngoing training, development and career progressionAccess to our Employee assistance programYou will be working with a diverse range of people who are committed to doing things The Right Way.
Visit http://careers.healthpartners.com.au to find out more about life at Health Partners.
Applications will be screened as they are received and you must be an Australian citizen or permanent resident at the time of submission and hold a current satisfactory National Police Check.
Health Partners appreciates the time and effort it takes to prepare and submit your application with us which is why we are a Circle Back Initiative employer and are committed to reviewing and responding to every candidate.
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