Job Title: Member Engagement Consultant (240001PM)
Description: RACQ Cairns is looking for a fun, energetic and customer service superstar to join our team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
Rate of pay at commencement is $33.40 + Super + Penalty Rates!Full Time 37.5hrs per week (6mths temp contract with potential to extend)Monday – Friday 8:30am – 4:30pmTemp Contract – ending 6mths from commencementAbout You: Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.
Why Join RACQ? It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030.
What We Offer You: Financial benefits and discounts on a range of banking, assistance and insurance products.Paid volunteer leave, payroll giving, and volunteering for community events.A range of flexible working and leave options.Discounts on health programs and access to wellbeing initiatives.In-house development programs and access to an extensive digital learning platform.Please Note: To objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or a criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant. Work Locations: Cairns Central Shopping Centre, Level 1, Shop 115/116 Cnr McLeod and Spene Street
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