Job Description - Member Engagement Consultant (240001JI) Job Number: 240001JI
Description: RACQ is looking for a fun, energetic and customer service superstar to join our retail relief team. No experience necessary - just a willingness to learn! We will provide a comprehensive and tailored training programme to set you up for success. As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
Rate of pay at commencement is $33.40p/hr + Super + Penalty Rates (+ $50 weekly travel allowance)Mon - Fri, 8:30am - 4:30pm and every second Saturday AM (With one whole weekday off following each Saturday worked!)Relief Role - you will be required to have your own reliable vehicle to travel to various stores in the Brisbane Metro areaAbout you: Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.
What we offer you: Financial benefits and discounts on a range of banking, assistance and insurance productsGive back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.A range of flexible working and leave options, including parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, and personal leave for wellbeing.Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance offers, and free and confidential Employee Assistance Program (EAP).Invest in your development with in-house development programs and access to an extensive digital learning platform.Please Note: To objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or a criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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