Help drive the future of aviation technology, delivering innovative systems that enhance operations and elevate the traveller experience at Melbourne Airport!
We're looking for a dynamic candidate to join us in the role of Product Manager - Aviation Systems. This position will help shape the future of aviation technology at Melbourne Airport. In this role, you'll be at the forefront of driving innovative improvements across aviation systems, enhancing both airport operations and the traveller experience. You'll oversee the aviation systems delivery roadmap, partnering with internal teams and external stakeholders to ensure smooth execution from design to delivery.
Your expertise will help deliver system and technology solutions that elevate customer satisfaction, streamline operations, and meet future business needs. If you're passionate about driving meaningful change in a fast-paced environment and have a keen focus on operational readiness and stakeholder management, this is the perfect opportunity for you.
Key responsibilities:
Drive business improvements and manage the aviation system product roadmap to achieve key outcomes. Oversee the delivery of aviation capital projects, ensuring stakeholder engagement and operational efficiency. Lead the transition of aviation systems into live operations and ensure smooth handover to operating teams. Ensure compliance, risk mitigation, and stakeholder sign-off throughout project phases. Build and maintain strong relationships with internal and external partners to support project success. Ensure technology projects and improvements are supported by robust policies and procedures for long-term impact. The successful candidate will have:
A high level of initiative and flexibility with a proven ability to work independently and collaboratively. Proven ability to partner with and influence stakeholders to meet Melbourne Airport and airline customer business objectives. Strong knowledge and experience within the Aviation industry with a focus on airport operations or airline customer/operations, delivery and strategy. Good understanding and demonstrable experience in passenger facilitation technology and/or airport operational systems. Background in recognising opportunities for continuous improvement and developing implementation plans. Experience in developing system-based requirements/solutions to drive the right outcome, alongside exposure to designing functional workflows. Strong interpersonal skills with the ability to influence and negotiate with stakeholders at all levels. Technical experience in Airline Reservation and Ticketing Systems, Common Use Airport Equipment Systems or similar a plus. We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.
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