Supportive Team, Compelling Role: Join our compassionate Administration Team in a role that mixes between secretarial support for our specialists and medical administration duties across our day hospital.Part-time, Weekday Shifts Only: 64 hours/fortnightGreat Hourly Rate!Central Location: Level 5, 293 Vulture Street, South Brisbane QLD 4101If you have healthcare administration experience and want to join an organisation that places patient-focus to the front, we'd love to hear from you.About the Role:We have an opportunity for a Medical Secretary / Day Hospital Administrator to join the Icon Cancer Centre team in South Brisbane. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services for our specialists, to all patients, their carers, other external clients, as well as your colleagues. We are looking for someone to join us on a part-time basis, working 64 hours/fortnight within our operating hours of 6:30am – 6:30pm, Monday to Friday.Key Responsibilities (Secretarial & Day Hospital Administration):Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checksScheduling/organising patient appointments, organising day lists for consultantsPreparing consult rooms and paperwork for each clinical sessionEnsuring accurate collection of new patient informationCommunicating clearly with patients and their families to ensure all patients are well informed of financial costs related to admissionsAnswering telephone calls and responding to enquiriesCommunicating fee schedules and entering/processing patient invoicing and billing (Private Health and Medicare)Monitoring and assessing the administration care path of all patientsOverseeing wait room and responding to patient queriesDischarge procedures and paperworkSupporting Icon's WHS Officers and committees to effectively carry out their responsibilitiesAd-hoc administration/correspondence dutiesAbout You:We are looking for an experienced Medical Administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable, and enthusiastic about the role. If this sounds like you, we'd love to hear from you.Skills & Experience:Experience in a similar role in Day Oncology/Haematology, or similar in-patient settings would be highly advantageous.Medical Specialist secretarial experience highly advantageous.Experience with Medicare, DVA, and Private Health Insurance.Excellent organisational and time management skills.Ability to communicate with clarity both verbally (face-to-face and telephone) and in writing.Ability to use computer systems – competence required in Word and Excel.Delivery of excellent client service (to internal and/or external clients).Possessing basic knowledge of medical terminology.About Icon:Icon Group is Australia's largest dedicated cancer care provider with a growing reach into New Zealand, Asia, and the UK. With over 3500 employees, our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres, and 10 comprehensive centres offering medical oncology, haematology, and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far-reaching opportunities, and be part of an innovative market leader at the forefront of cancer care.Extra benefits for YOU:Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.Flexible Work Arrangements where applicable: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.Paid Parental Leave: Enjoy paid parental leave as a permanent employee.Wellness Support: Utilize resources and tools to balance your psychological and physical health.We're excited for you to join us! At Icon, build relationships that matter. Apply Now because At Icon, You Can.Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
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