Medical Receptionist

About our Clinic(s):
Complete Care Health is a multidisciplinary practice offering Chiropractic Physiotherapy and Remedial Massage across four clinics, in Wembley, Osborne Park, Ellenbrook and Maddington.
Job Description:
We are looking for a Receptionist with at least 1 year of experience in a healthcare environment to fill a part-time position of 15-20 hours per week, with the potential for more hours. The position will be mainly based between our Wembley & Ellenbrook clinics and another between Osborne Park & Maddington clinics, with occasional relief required at the other clinic. Reception shifts will include some afternoons and weekends.
Key Reception Duties

Scheduling patient appointments and diary management for all clinics, using Cliniko.
Greeting and registering patients.
General administrative duties & light cleaning.
Generating patient accounts and invoices.
Processing EFT payments and Medical fund rebates through Hicaps machine.
End of day payment reconciliation using HICAPS & Cliniko.
Assisting Practitioners to ensure smooth running of the clinic.
Data entry of patient information.
Answering phone enquiries for all four clinics.
Liaising with GPs and other entities to follow up referrals, reports, and insurance details for patients.
Completing banking deposits.
Assisting with stock control and stock take if needed.
Understanding of Social Media (Facebook content creation and updates) is a bonus.

Required Skills

Prior reception/admin experience, medical setting preferred.
Excellent time management and ability to multi-task.
Immaculate, professional grooming and presentation.
High levels of self-management and organisational skills.
Great interpersonal skills and ability to communicate well with all stakeholders.
Excellent written and verbal communication.
A flexible approach to changing priorities.
Ability to work autonomously as well as within a team.

Desirable Skills

Knowledge of Cliniko and HICAPS advantageous but not necessary.
Understanding of Social Media (Facebook content creation and updates) is a bonus.

Remuneration: Will depend on level of experience.
To apply online, forward your resume and covering letter to ******. If you have any questions, please leave a message with reception on 9204 1010 and we will call you back. We look forward to hearing from you.
Job Types: Part-time
Pay: $24.50 – $28.00 per hour
Schedule:

8 hour shift
Afternoon shift
Morning shift
Shift work
Weekend availability

Experience:

Medical receptionist: 1 year (Preferred)

Licence/Certification:

Full Driver Licence (Preferred)

Work Location: In person
Expected Start Date: 30/09/2024
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