Our growing Medical Centre is looking for a medical receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
A well-established specialist practice, committed to delivering effective health services and developing innovative solutions to better understand various health conditions, is now seeking an experienced Medical Receptionist to join their friendly team on a full-time basis in Hyde Park, Townsville.
The day-to-day tasks of a medical receptionist are busy. Between scheduling new appointments, greeting patients, filling out patient forms, taking and delivering messages, and ordering medical equipment, they have to maintain daily contact with nurses and doctors. Essentially, the receptionist is responsible for the smooth running of the entire clinic, practice, or hospital. They are the touchstone between doctors, nurses, staff, and patients. Below is a list of just some of the day-to-day tasks of a medical receptionist:
Welcoming patients and visitors, answering the telephone, and addressing any inquiries.
Scheduling appointments and keeping those appointments on time.
Assisting patients with completing necessary forms and documentation.
Keeping a clean and calm reception area.
Processing billing and payments using medical software.
Liaising with Medicare and private health funds.
Faxing, scanning, filing, and mailing documentation.
Comforting distressed patients – this may range from fixing appointment issues to being a voice of comfort during times of extreme stress and emergency.
Equipment sterilization and cleaning.
Monitoring and ordering stationery and clinical supplies.
Booking and organizing staff and doctor meetings.
Maintaining information confidentiality at all times.
Liaising with other medical departments such as radiologists, medical specialists, or psychologists with professionalism and discretion.
Qualifications
The ability to maintain a high level of professionalism and confidentiality.
Strong computer literacy.
Excellent communication skills, both written and verbal.
The ability to work independently, show initiative, and work productively within a team environment.
The ability to communicate with a range of people.
Work rights in Australia.
Previous experience in a medical reception or similar administrative position (Customer service: at least 1 year).
Working knowledge of Windows-based software systems (e.g., Word and Excel).
An understanding of the Medicare Benefits Schedule.
An understanding of medical terminology, medical and allied health professional organizations, and relevant stakeholders.
An understanding or experience in general practice accreditation and standards.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details, please email ******.
Please be advised that only successful candidates will be contacted.
Job Types: Full-time, Part-time, Casual
Pay: $29.00 per hour
Expected hours: No more than 38 per week
Schedule:
8-hour shift
Afternoon shift
Day shift
Monday to Friday
Morning shift
No weekends
Application Question(s):
What software have you used previously?
When could you start?
Experience:
Medical receptionist: 1 year (Preferred)
Work Location: In person
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