Medical Receptionist

To organise appointments, maintain records, perform reception duties and other tasks in order to ensure a smooth and efficiently functioning practice that provides an exceptional standard of care to our patients. All duties are to be carried out in conjunction with the practice's policies and procedures.
Principal Duties & Accountabilities Reception Duties - answer phone calls, meet and greet patients and other practice visitors Record Handling and administration including proper use of Best Practice Software Booking and Billing Assists doctors and other practice staff in meeting the needs of patients Other related duties which may be assigned from time to time Expected behaviours and personal attributes Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs. Excellent interpersonal and communication skills. Always be well-presented, friendly, courteous and obliging. Represent the practice in a confident and positive manner at all times. Undertake all duties in a diligent manner, with honesty and integrity. Maintain absolute confidentiality regarding patient and practice information. Have a vigilant attitude to accuracy, being prepared to double check as necessary. Work cooperatively and independently. Demonstrate ability to prioritise and organise. Demonstrate commitment to ongoing professional development. Job Type: Casual
Pay: $30.00 – $40.00 per hour
Expected hours: 18 – 33 per week
Schedule:
Monday to Friday Rotating roster Experience:
Customer service: 1 year (Required) Medical receptionist: 1 year (Required) Work Authorisation:
Australia (Required) Work Location: In person
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