About us Walker Street is a boutique, busy, community-focused practice. We pride ourselves on our strong team culture driven by our core values of Respect, Excellence, Teamwork, Efficiency & Trust, and we look for candidates whose values align with these.
About the Role The Medical Receptionist / Administrator role on offer is 20-25+ hours per week. This is a casual role with potential to become permanent for the right person.
Need to be able to do some early starts (7.45am) or late finishes (up to 6.30pm) and some (very few) Saturdays to cover leave. Days/times may be negotiable for the right candidate.
What you'll be doing includes You will work collaboratively with your team colleagues and the practice manager to provide accurate administrative support to doctors, nurses, and most importantly, the patients. Your day will include a range of tasks such as:
Manage appointment bookings, patient queries, and front desk operations Provide administrative support and liaise with patients in person and by phone Manage doctors' appointment books effectively and with detail Process patient payments and attend to Medicare / Workcover billing (knowledge of Medicare billing would be highly regarded) Ad hoc admin duties such as scanning, faxing, and emailing Who we're looking for You are the face of the practice! Your warm greeting, welcoming smile, and efficient, attentive service will reassure our patients they are in the best of hands.
To be considered for the role you must be able to demonstrate:
Reception and administrative experience (medical reception is desirable) Exceptional customer service, interpersonal, and communication skills Ability to prioritise and manage competing tasks effectively Attention to detail Maintain patient confidentiality and privacy A team player with a positive attitude and willingness to pitch in to get the job done A strong work ethic Flexibility to cover team leave Demonstrated computer literacy is essential and knowledge of Best Practice and the Google suite of tools will be highly regarded Why you'll Love Working with us Close-knit, supportive team Attractive hourly rate On-the-job training Employment Security What Next If you have an interest in the role, we want to hear from you! To submit an application, please apply online using the link provided. Applications will be reviewed early in the new year with a view to getting you on board for training ASAP so you are ready to go before our lovely uni student reduces his hours from February!
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