Medical Receptionist/Administrator

Queensferry Medical Practice is looking for an experienced receptionist and administrator to join our friendly, dedicated team.The successful candidate will have excellent communication and team working skills, be hardworking, reliable and be able to work under pressure, as well as having an aptitude to learn.Ideally the successful candidate will have worked in a GP surgery and have a thorough knowledge of our clinical system – EMIS web.A list of duties includes but is not limited to:Patient-specific dutiesWorkflow administration for clinical correspondence.Patient registrations and deductions.Effective reception triage and signposting.Processing requests for appointments, visits and telephone consultations.Maintaining and monitoring the Practice appointments system.Processing repeat prescription and acute prescription requests.Admin dutiesProcessing and distributing incoming (and outgoing) mail.Filing and retrieving paperwork.Placing orders as required for supplies.Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.General dutiesProvision of refreshments for staff and visitors as required.Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.Opening-up/locking-up of Practice premises and maintaining security.Abide by all Practice policies, procedures and protocols.Working pattern:Monday to Friday & will include some 7.45 starts and some 6.30 finishes. The successful applicant must be flexible and willing to work as part of a team.For further information or an informal discussion about the role please contact Kate Norton on 01244 813340.To apply please email your CV with a covering letter outlining previous relevant experience.Job Types: Full-time, Part-time, PermanentExpected hours: 37.5 per weekBenefits:Company pensionSchedule:Monday to FridayWork Location: In personApplication deadline: 29/09/2024 Reference ID: QMP06#J-18808-Ljbffr