Medical Receptionist/Administrator

Queensferry Medical Practice is looking for an experienced receptionist and administrator to join our friendly, dedicated team.
The successful candidate will have excellent communication and team working skills, be hardworking, reliable and be able to work under pressure, as well as having an aptitude to learn.
Ideally the successful candidate will have worked in a GP surgery and have a thorough knowledge of our clinical system – EMIS web.
A list of duties includes but is not limited to:
Patient-specific duties

Workflow administration for clinical correspondence.
Patient registrations and deductions.
Effective reception triage and signposting.
Processing requests for appointments, visits and telephone consultations.
Maintaining and monitoring the Practice appointments system.
Processing repeat prescription and acute prescription requests.

Admin duties

Processing and distributing incoming (and outgoing) mail.
Filing and retrieving paperwork.
Placing orders as required for supplies.
Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.

General duties

Provision of refreshments for staff and visitors as required.
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
Opening-up/locking-up of Practice premises and maintaining security.
Abide by all Practice policies, procedures and protocols.

Working pattern:
Monday to Friday & will include some 7.45 starts and some 6.30 finishes. The successful applicant must be flexible and willing to work as part of a team.
For further information or an informal discussion about the role please contact Kate Norton on 01244 813340.
To apply please email your CV with a covering letter outlining previous relevant experience.
Job Types: Full-time, Part-time, Permanent
Expected hours: 37.5 per week
Benefits:

Company pension

Schedule:

Monday to Friday

Work Location: In person
Application deadline: 29/09/2024 Reference ID: QMP06
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