Receptionist (Administration & Office Support)Full timeSalary: $70K – $75K per year (Relative to Experience)Location: Double Bay – Sydney (close to Edgecliff Station and Double Bay ferry stop)Work Schedule: Full Time - Monday to FridayHours: An 8-hour day worked between 8am and 6pmFast-paced and interesting role working closely with the Practice Manager who is calm, encouraging, and allows her team to work autonomously.Start Date: November 2024Sorry, no visa applicants will be considered.Applications MUST include a cover letter to progress to interview.Role Overview:Our Reception & Administration role is considered a key position in the Knudsen Clinic. As the first person our patients have contact with, via telephone, email, or social media, their smooth journey through the practice is in your capable hands! The value of your work is vital to our success and will never be taken for granted.Why is Our Position Available:Posting this ad is bittersweet as we are saying farewell to our wonderful employee who has been with us for 4 years and has decided to return to her homeland in December. Your start in November will allow a smooth hand-over period and ensure training for your ultimate success in the role.About You:While we will prioritize applicants with a background in medical reception/administration, our applicants must demonstrate they have recent work experience in a role that requires attention to detail, excellent spelling and grammar, and a calm and clear telephone voice.Seeking a Growth Path: Our employees are encouraged to set goals for personal and professional development and they receive support to achieve these goals.About the Practice:The Knudsen Clinic is recognized throughout Australia and internationally as a leader in the field of Hair Restoration.Dr. Knudsen and his team of expert cosmetic surgeons conduct Hair Restoration Clinics and procedures (surgery) in Sydney, Brisbane, Melbourne, Canberra, and New Zealand.The Headquarters for the Knudsen Clinic Group is located in Bay Street Double Bay and operated by Dr. Russell Knudsen and a trained technical support team.Our Team: Positive, happy, and welcoming. Multicultural.Hours: The core clinic hours are 8.00am – 6pm. You will be required to share the early starts and late finishes with the Practice Manager (8.00am to 4pm and 9.00am to 5pm shifts on reception).Wages / Salary: Above award wages paid. Annual salary review (never have to ask for a pay rise!).About the Role: Responsibilities of the role include:Answering calls and booking consultations with the doctor.Booking consultations across Sydney, Brisbane, Melbourne, and NZ.Preparing patient files (paperless processes).Taking deposits for surgery.Managing patient files and booking follow-up appointments.Monitoring and ordering stock & stationery.Assisting the team to maintain cleanliness in the clinic.Make an Application Today!We want to get to know you. Please include a cover letter addressed to Lizzy / HR Manager for The Knudsen Clinic. I am fortunate to have worked with Dr. Knudsen and his awesome team for over 10 years. I can help you assess if this is the right role for you.Dr. Knudsen and our Manager, Debbie, value your time. We are seeking a person to join our team for the long term and as such, our wonderful travelers on visas will not be considered for this role.Please do 3 things:Address your cover letter (telling us more about you) to Lizzy.Assess if travel to Double Bay is suitable/reasonable for you.We look forward to receiving your application.Only applicants who meet our minimum selection criteria will be contacted.SORRY, NO VISA APPLICANTS WILL BE CONSIDERED.No Agencies please; our HR Manager has this covered.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a medical receptionist?Do you have experience in administration?Do you have customer service experience?Do you have data entry experience?Do you have previous invoicing experience?How much notice are you required to give your current employer?How many hours are you available to work per week?#J-18808-Ljbffr
