Medical Administrator

Benefits Charming prestigious Medical Specialist Practice ClinicPatient Service Officer/Medical Administrator/Medical ReceptionBe involved in a range of duties to include marketing/administration/ and input to daily operationsScope to learn and progress your careerCentrally located with access to trams, trains and busesMonday to Friday, 8:00 AM – 5:00 PM38 hour work week with occasional later finishes for GP nights or up and coming conferencesAbout The Clinic:
This clinic is a small, family-run Cardiology Practice offering high-end, personalised care with a modern touch. The practice has a standout reputation and it is built on providing exceptional service to patients. A vacancy has become available for a friendly, service-oriented individual to join their intimate team. The person filling this role will be the face of our practice and a cornerstone in maintaining high standards of patient care.
Key Responsibilities: Provide front-line administrative and reception support to three cardiologists.Answer phone calls, manage patient inquiries, and ensure all interactions align with our service standards.Book and monitor clinic appointments, ensuring efficient scheduling for 10-12 patients daily.Make outbound calls for appointment coordination and follow-ups.Process patient billings using Genie software and handle payments (EFT, credit card, cash).Prepare invoices, issue receipts, and manage Medicare claims.Ensure the readiness and cleanliness of the reception area and consulting rooms.Perform opening and closing duties of the clinic daily.Manage patient records, collate information packages, and provide administrative support as needed.What We're Looking For: Previous experience in medical administration, particularly in a medical specialist practice.Strong interpersonal skills, emotional intelligence, and a friendly, welcoming demeanour.Exceptional time management, organisational skills, and the ability to multitask.Familiarity with Genie software or similar medical management systems.A positive attitude towards learning, as training and development will be provided.Ability to work independently as the sole person on the front desk while also being a strong team player.How to Apply:
If you are a dedicated and friendly professional with experience in a medical setting, and you're ready to take on a key role in a practice that values quality care, we'd love to hear from you!
Please contact Sandra Louey on 0403039232 or email ******.
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