Elevate Your Career as a Medical Administrator!
Join our client's dynamic teams at prestigious private hospitals and medical centres in Brisbane and take your healthcare administration career to new heights! We are on the lookout for experienced and motivated Medical Administrators who excel in relationship building and driving workflow efficiency. In this proactive role, you'll collaborate closely with practice managers and healthcare professionals, providing essential support to the medical team while ensuring seamless communication and efficient daily operations.
Key Responsibilities:
Deliver confidential administrative support with a strong focus on customer service for staff, patients, and visitors.
Exercise professional judgement to resolve issues while liaising with clinical staff according to departmental policies.
Oversee patient billing processes and facilitate financial consent.
Optimise practice work flows to enhance operational efficiency.
Cultivate a welcoming and supportive environment for both staff and patients.
Implement process improvements aimed at elevating the quality of patient care.
Manage debtor follow-ups and reconciliations effectively.
Maintain accurate reports, manage budgets, maintain facilities stocks.
Skills & Experience:
In-depth knowledge of private health funds, DVA, private billing, and Medicare claims.
Prior experience in hospital, medical centre, or day surgery settings is advantageous.
Experience using Patient Administration Systems in healthcare environments.
Strong customer service orientation and the ability to engage sympathetically with patients.
Familiarity with healthcare legislative requirements.
A flexible, positive, and outcome-focused mindset.
Capability to work autonomously as well as collaboratively within a team.
Benefits:
On-site parking facilities.
Join a well-established and reputable organisation in the healthcare sector.
Engage in meaningful work that contributes to the well-being of clients and the community.
If you're passionate about maintaining high standards of care in the healthcare industry, we invite you to apply now! Submit your resume through the APPLY button and email ******.
We will provide further details on the application process to shortlisted candidates.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Medical administrator, Medicare, customer service, billing, confidentiality, hospital experience, healthcare industry experience
qualifications
Medical administrator experience
medical terminology
hospital experience or healthcare industry experience
education
Vocational/Professional Qualification