Position Title: Medical Administration Support Officer
Location: Alice Springs
Award: Aboriginal Torres Strait Islander Health Workers & Practitioners Award (ATSIHWP), Aboriginal Community Controlled Health Services Award (ACCHSA) 2020
Classification: Grade 6
Responsible to: Medical Administrator
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Position Overview:
The Medical Administration Support Officer is a dynamic role within Nganampa Health Council (NHC) responsible for supporting and providing leave coverage across all departments of the medical administration team.
This includes the Hospital Liaison Team, appointment management, medical scanning, and support for the Communicare team.
The Officer will assist in identifying and refining policies and procedures that require updates.
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Are you ready to make a difference while growing your career?
Nganampa Health Council is seeking a passionate and dynamic individual to join our Medical Administration Team in an exciting new position based in our Alice Springs office.
What's in it for you?
Office-based role in a supportive and friendly team environment.
Monday to Friday, 8:30 am – 4:36 pm, plus participation in a shared daily on-call roster.
Opportunities for career growth within the organization based on your performance and skills.
Be part of a team that directly impacts Indigenous health and supports local communities.
Who are we looking for?
We're searching for someone who can support all departments within our medical administration team, including appointment management, medical scanning, hospital liaison, and more.
You will also assist in developing and refining policies and procedures.
Key Attributes:
Reliable and trustworthy A team player with a collaborative approach Excellent communication and interpersonal skills Great IT skills with an eye for detail A knack for following procedures and processes Experience working with Indigenous communities Ideal Backgrounds:
Other relevant experience in bookings (hotel/hostel), travel agent, customer service, or liaison officer roles.
Why You'll Love This Role:
Rewarding & Dynamic: Each day brings new challenges and opportunities to make a real impact.
Independent & Team-Oriented: Work autonomously while being part of a supportive, close-knit team.
Versatile Experience Welcomed: If you've worked in any related fields or have a flair for customer service, we encourage you to apply!
We value flexibility, a willingness to learn, and a can-do attitude.
At Nganampa, we welcome candidates from diverse backgrounds and are excited to see how your unique skills can contribute to our mission.
Ready to Make a Difference?
Apply now and start your journey with Nganampa Health Council—a team that makes a positive impact on the lives of our communities every day!
For a copy of the Position Description please email ******
Closing Date: COB 5:00pm Friday 8th November 2024
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