An inclusive and fun workplace where the alchemy of people and technology creates experiences people love and actions brand's needs.The opportunity to experience another world, learn a skill or do something you are passionate about outside of media through our annual Human Experience Day.Flexible working – the ability to mould the way you want to work to fit your lifestyle.A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Zenith and sets you up to achieve success throughout your first 6 months.Progressive parental leave initiatives.Wellbeing initiatives that support your 'Wholeself' – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.The transformation you will experience.This is an opportunity to work with one of the world's finest global technology firms in a freshly formed team, dedicated to delivering the greatest digital marketing in the world.The Operational Director is a pivotal role at the heart of the Adobe team, responsible for controlling and streamlining the day-to-day operations to ensure efficiency and effectiveness across all projects. This individual acts as the critical link between our clients and our internal Planning and Activation teams. They will oversee the entire project lifecycle, from initial client briefing through to delivery, ensuring projects are completed on time, within scope, and to the satisfaction of all stakeholders.Your scope will include:· Understand the clients' business and of the key broader factors and trends shaping their markets and category.· Build and evolve exceptional relationships with day to day leads on the client side, as well as with the clients' partner agencies.· Act as the primary point of contact for clients, understanding their needs, desired outcomes, timelines, and priorities.· Assess project requests for viability, considering current workloads and resource availability and review in line with agreed SLAs.· Be responsible for the connectivity, consistency, and timely delivery of the components of the response to brief including strategy, comms planning and investment and optimisation and work with relevant internal and external parties to bring this to life.· Work closely with the Planning and Activation Teams to translate client requests into detailed project plans, including task allocation, timelines, and resource requirements.· Continuously evaluate the workload and capacity of the Planning and Activation teams, reallocating tasks and adjusting priorities to ensure optimal productivity and project delivery.· Manage client expectations regarding project deliverables, timelines, and resource allocation. Negotiate timelines and priorities with clients, especially when balancing multiple projects or when adjustments are needed.· Ensure that all project outputs meet our agency's high standards and client specifications.What you're looking for· A supportive and collaborative culture· Fulfil your career ambitions in a business large enough to accommodate them - we have one of the best mobility programs GLOBALLY!What type of person will be successful in this role· Bachelor's degree in Business Administration, Marketing, Communications, or related field.· Minimum of 4-5 years' experience in operations management within a media, advertising, or related agency.· Creative/Comms and Media Agency Experience advantageous· Strong project management skills with a proven ability to manage multiple projects simultaneously.· Excellent negotiation, confident communication, and interpersonal skills.· Deep understanding of digital media planning and activation processes is advantageous.· Proficient in project management software and tools.· Ability to work under pressure and adapt to rapidly changing environments.If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.Uniqueness is powerful; without it we wouldn't be where we are today. So be you – we like it that way.We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via - your personal information will be kept confidential.
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