Bohemia was founded in 2011 to challenge the definition of media, and the function of a media agency. We do this by harnessing the power of media in all its forms to create profitable customer growth for our clients.In 2017 we became a valued member of the M&C Saatchi family, and have gone from strength to strength since. It has been an exciting couple of years collaborating together, building a consistent culture and immersing ourselves in working with a mix of skills, personalities and cultures.As part of the M&C Saatchi Group we come together to realise BIG AMBITIONS. And ours is to be the most connected creative company by organising original thinkers in uncommon ways.We celebrate people who embrace our values and BIG AMBITIONS and the opportunity is here now for a Client Director to join our team in Sydney.The opportunity:The Media Client Director shapes how the client team operates and influences client satisfaction. As a growth partner, you prioritise achieving the best outcomes for clients through proactive, strategic thinking that addresses their core business challenges. Your clients view you as an indispensable partner, and you are the primary leader for the Senior Marketing team and Marketing Director. You engage with multiple senior client stakeholders, establishing yourself as Bohemia's client expert.A snapshot of what you'll do:Own client relationships, providing leadership and advice across all interactions.Deeply understand client businesses and serve as a trusted partner to senior client stakeholders.Actively lead the Bohemia team to achieve positive client satisfaction scores.Develop and implement client management plans in collaboration with the National Client Partner.Lead all client interactions involving strategy, partnerships, and planning.Establish critical timelines with clients and ensure adherence across the team.Create scopes of work as needed, gaining approval for any non-contractual terms.Represent the client's perspective during planning and internal reviews.Ensure timely and thorough communication, with no request overlooked.Inspire, lead, and mentor your team.Take full responsibility for client-specific budgets and the drivers to achieve them.Identify and track revenue opportunities within client accounts.Drive growth for clients and the agency.Your ideal experience:6+ years of experience in the media industry.Comprehensive knowledge of the media landscape across all channels.Proven excellence in client relationship management.Ability to professionally manage client push back at all client levels when required.Exceptional time and project management skills.Skilled in managing both upwards and downwards, ensuring the right team members are involved in key decisions.Adherence to agency processes to deliver outstanding work.Proficient in accurate budget forecasting and tracking client revenue.Skills & Attributes:Managing & SupervisingDecision Making & InitiativePlanning & ProcessCollaborationStrategic thinkingCreativity & InnovationPersuading & InfluencingWhat WE value MOST:Walk in different worldsMake Uncommon SenseRun Towards the Fire (except if there is an actual fire when we run away from it)Roll as oneBe excellent to each otherBest bits about working with us:Our big benefits fuel our big ambitions. We're here to support and encourage our people at every turn. Our commitment to your individual needs stems from our diverse Flexible Flexibility work approach, flexing to how you want to work and how you want to take your leave. You'll be saying 'hello holidays' with our flexible public holidays, summer half days and even extra leave for taking your leave. And, to further our support to you, Family First, Health and Wellness paid leave are on offer, along with our Work From Anywhere in the world initiative (so you can stay connected across the globe). Plus, you can join our inclusive community led networks, supporting things you care about and your cultural and social wellbeing.We're committed to building a diverse workplace and strongly encourage applications from First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people. Our flexible work approach, employee-led diversity networks and inclusive career development approach all support and promote one of our core values 'Walk in Different Worlds' which helps describe our overall DE&I mission. If you require any adjustments throughout the recruitment process, please let our team know.WHAT ARE YOUR BIG AMBITIONS?We'd love to hear what your ambitions are and how we can help you realise them with us!
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