Hanrahan Health offers multidisciplinary therapy services across the lifespan – toddlers through to aged care. We work in a range of clinical settings including our beautiful clinic spaces, private hospital, residential aged care facilities, schools, homes and via telehealth. We love our diverse client population and our mixed caseloads.
Our vision is to inspire, empower and support our team and our clients to reach their full potential.
We are passionate about creating opportunities and experiences for our team and our clients to make a difference in their lives.
Job Description Our reception is the first point of in-person contact for many of our clients. We are looking for an experienced administrator who has worked in a healthcare or medical environment. We also require a person who has exceptional customer service skills to ensure our clients have a positive experience at every contact.
This is a permanent full-time position.
About the role Reception - greeting clients, answering phone, scheduling and rescheduling appointments Administration - actioning emails, preparing resources for the clinicians, typing clinical notes for clinicians, preparing letters for GPs, filing client records, shredding confidential information, assist with ensuring clinicians' schedules are full Accounts - banking cash or cheques, processing payments (in person and via phone), creating invoices, issuing invoices via email, emailing receipts to the bookkeeper, end of day reconciliations, NDIS invoicing and claiming online, chasing outstanding payments Other general office duties - keeping the clinic space neat and tidy Benefits for you Supervision – paired with a dedicated supervisor to teach you the ropes Salary - above award rates for all employees Flexibility – we understand that there are times when you need to attend to family matters during business hours as we also have families Lifestyle and our beautiful surroundings – rural setting within easy access to the Sydney CBD, wineries, galleries, waterfalls, bush walking trails, country markets, camping… what more could you want! Vibrant team – passion for inspiring, empowering and supporting both clients and each other Other perks as a company which belongs to the MedHealth group - discounts on private health insurance and travel, access to a FREE Employee Assistance Program (EAP), a 'Fitness Passport' program, salary packaging options (including novated leasing) and much more! About you Considerable experience in an administration and customer facing role within a healthcare or medical environment Excellent communication - verbal and written - skills Exceptional organisational and time management skills Passion for working with vulnerable members of the community Qualifications nil
Additional Information Being a part of our team includes living by our values:
We strive to make a difference every day We show compassion and kindness in everything we do We follow through on what we say we will do We serve our clients with passion We inspire each other to be the best we can be We embrace growth and learning. We are passionate about creating opportunities and experiences for our team and our clients to make a difference in their lives.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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