MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.
Job Description We are currently seeking an enthusiastic Administration Assistant with a high level of attention to detail to join our team on a casual basis. Hours and days may vary and increase; however, all working hours are within normal business hours.
Reporting to the Operations Manager, you would coordinate and deliver, as a member of a client services team, a range of high-quality, client-focused support tasks for the provision of independent medical services.
We are a small office and team, located in Darwin city, and we are looking for a bright, empathetic person to assist with our day-to-day office procedures and assist our medical consultants and staff, clients, and examinees.
Your responsibilities will include but are not limited to:
Administration support including archiving, scanning, and filing; facilitating appointments for imaging, set up of consulting rooms, and end-of-day office/consulting room activities. Scheduling and managing appointments to meet customer needs and to maximize the booking rate of available medical consultants. Assist customers by providing informed advice on the most suitable service and appropriate consultant specialty (and consultant). Undertaking accurate preparation, maintenance, filing, and scanning of examinee files and records. Establishing and maintaining effective relationships with internal and external stakeholders, including mlcoa medical consultants and staff, clients, and examinees. Effective management of the bookings calendar to support mlcoa Darwin and the broader business achieve business imperatives. Supporting the day-to-day operation and professional appearance of the office. Willing and able to function autonomously. Qualifications To be successful for this role you will have:
Demonstrated ability to provide excellent customer service is desirable. Proven experience in managing multiple stakeholders and associated skills in influencing and negotiation. Strong attention to detail and follow-through. Excellent verbal, written, and interpersonal communication skills. Strong organisational and prioritisation skills. High regard for confidentiality. Computer literacy, with proficiency in Microsoft Office programs. This is a great opportunity for a candidate seeking an active and rewarding career within a progressive organisation. mlcoa offers a supportive, challenging, and fun work environment where client focus, team spirit, and respect are key features.
Additional Information You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills, and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disabilities including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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