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As part of our Aftermarkets team, the role will provide supervision of field personnel on site and provision of technical support to Sandvik Rock Processing customers, identifying and analysing equipment condition as well as providing recommendations & solutions to limit the exposure to extended unplanned downtime.
Specifically, you will:
Undertake supervision of Sandvik employees and hourly hire contract personnel for mine site & associated work at both customers' sites and within workshops. Perform OEM mechanical maintenance, inspections, and repairs on vibrating screens in our customers CHPP's and mine sites. Be accountable for the safe execution of all work conducted at customers sites / our workshops ensuring compliance to Sandvik and customers OH&S management systems. Work with customer maintenance personnel to plan the execution of maintenance works associated with our equipment based on feedback and recommendations found through equipment inspections and reporting to generate further service works and parts sales. Based in the Newcastle NSW or Rockhampton QLD area although travel to and from customer sites locally is required on a regular basis and occasionally over weekends or interstate. Oversee the mobilisation and demobilisation processes to ensure breakdown readiness and compliance of equipment and assets. To be successful in the above duties, you will have:
Previous experience with external customers. Proven ability to understand, interpret technical customer needs. In return, we offer you:
4 day working roster. Premium allowance on eligible hours. Retention based site allowance framework. Sales incentive agreements. Annualised salary plus Superannuation. Paid travel, accommodation, and meals. Fully maintained tool of trade vehicle. Additionally, we provide:
OEM training and specialised equipment training. Purpose built service trucks with all tooling required. Direct and simple reporting structure. Opportunity to travel interstate. Who can apply:
This role is open to Australian and New Zealand citizens, Australian permanent residents, and candidates who hold or can obtain a valid working visa for the specified term.
As part of our commitment to safety, we may require a national police check and other applicable security, medical, and character requirements for this position.
If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.
A place where we are all welcome:
We understand the importance of creating an environment that is not only inclusive but also empathetic and welcoming. We believe that every individual deserves to be treated with respect, dignity, and fairness, regardless of their differences, such as race, gender, nationality, religion, age, sexual orientation, or any other attribute.
We value the uniqueness of every person and recognize that our differences are what make us stronger. Our goal is to create a workplace where everyone feels comfortable being themselves and has an equal opportunity to express their thoughts and ideas.
We encourage people from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, women, members of the LGBTQIA+ community, mature workers, individuals with disabilities, and people from different cultural heritages to join our team.
We believe that our diversity of skills, life experiences, and perspectives enriches our team's approach to work and enhances our ability to succeed together.
So, if you are looking for a workplace that appreciates and celebrates your unique qualities, Sandvik Rock Processing Solutions is the perfect place for you.
About Sandvik Rock Processing Solutions:
We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.
We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market.
This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.
Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik.
In 2023 the Group had approximately 41,000 employees and revenues of about 127 billion SEK in 170 countries.
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