Maitland, Newcastle, Maitland & Hunter NSW
Administrative Assistants (Administration & Office Support)
ADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.
Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare and Maitland Community Care Services) are an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications and maintenance.
Through our programs and a dedicated team of staff and volunteers, we support thousands of Australians to remain living safely and independently in their home and the local community.
About the role
An exciting opportunity for a
Fixed-Term
(12 Months)
Part-Time (Monday to Friday) Home Care Packages – Administration Officer
to join our amazing team at Maitland Community Care Services. The successful candidate will provide high-quality client services working collaboratively and providing a range of administration support to the Home Care Packages team.
Key responsibilities:
Processing of client invoices in the client management system (CMS)
Ongoing review and maintaining CHSP client approvals and assignments for HCP
Preparing agendas and taking notes for Home Care Packages and Clinical meetings
Assist with the printing and mailing of client statements
Assisting with client inquiries and escalating items to Case Managers as required
Contributing to the development of program policies and procedures
Assisting with program evaluations and reporting requirements
Other additional ad-hoc administration duties as required
About you
To be successful in this role, it is preferred but not essential that you have:
Demonstrated experience in Home Care Package administration
Demonstrated high level competency in the Microsoft Office Suite, data entry, and filing
Knowledge of Consumer Directed Care, NDIS and Home Care Guidelines.
Certificate IV Community Services Qualification
Together with:
Demonstrated experience working with clients and carers to identify needs, risks and strengths to design a care plan, associated budget and service agreement.
A commitment to enabling real client choice while managing client expectations.
A current NDIS Worker Check (or willingness to obtain)
A current Working with Children Check (or willingness to obtain)
Why work with ADSSI?
Guaranteed hours.
Competitive hourly rate + paid travel time + paid kilometres (0.99c /kilometre).
Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually.
Paid bonus schemes, e.g. $500 for referring a friend (conditions apply).
Continuous learning and development opportunities to build a personalised career pathway.
Traineeship may be available to suitable applicants.
Employees are also provided with a mobile phone, a uniform, PPE, access to flexible working conditions, an Employee Assistance Program (EAP) and a paid ADSSI day each year.
We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTIQ community.
How to apply
Apply through SEEK by clicking on the "Apply" button.
We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present, and future, and recognise their continuing connection and contribution to this land.
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