Director, Services Business Development Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary Director, Services Business Development Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty, security and risk management services to financial institutions and merchants worldwide.
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms, security solutions, and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.
All About The Role: The Senior Managing Consultant, in partnership with the existing team, will further drive growth of Mastercard's Services business by developing new business and creating strong partnerships with FIs, merchants, fintechs and governments. He/She is responsible to influence networking and to drive sales process and is an active team member who looks after clients largely independently and oversees relationships end-to-end.
Key responsibilities include: Translate market development objectives into sales strategies for an assigned portfolio of key customers/partners. Perform comprehensive analysis to establish deep understanding of Client needs and potential solutions to identify the most critical aspects of a problem. Identify new business opportunities with key clients and communicate to executives to pursue. Build relationships and network with internal and external stakeholders, influencers, sponsors and decision-makers to enable relevant support is aligned with core business objectives. Manage the sales cycle and related processes from client needs identification through contractual development and execution incl. writing well-structured and persuasive proposals. Develop sales-support materials (i.e. presentations, business cases etc) that articulate the compelling nature of Mastercard Services qualitatively and quantitatively to address client challenges. Ensure engagement quality, leading post-implementation review activities and follow-on opportunity identification. Apply business acumen to identify proactively new business opportunities and support corporate initiatives to combine multiple product offerings to serve client needs more broadly. Manage and/or contribute to project delivery efforts utilising core consultancy skills and industry knowledge (e.g. perform Project Management or subject matter expertise input responsibilities as appropriate). Participate in recruiting, training and developing others. Create intellectual capital (e.g. white papers on specialist industry topics) to increase the value proposition of Mastercard Services. Education Needed: Undergraduate degree required. MBA or relevant post graduate degree recommended.
All About You: Consulting experience from a top-rated consulting firm desirable, as is payments/banking expertise and experience helping financial institutions at the executive leadership level. Excellent verbal and written communication skills. Excellent analytical skills. Ability to work on a team or independently. Ability to multi-task in a fast-paced, deadline-driven environment. Advanced Word, Excel and PowerPoint skills. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. #J-18808-Ljbffr