Company: Marsh
Location: Melbourne, Australia (Hybrid role)
We are seeking a talented individual to join our Insurance Operations team. In this role as Client Service Specialist, you will support colleagues and clients in all aspects of administration and technical support through the accurate, efficient, and timely production of all policy and related documentation across the insurance life cycle.
This is a great entry-level opportunity for recent graduates wanting to kickstart their career, or a junior administrator wanting a change into the insurance world.
We will count on you to: Consistently use the required IT Applications to maintain compliance, accuracy, and workload, contributing to resource allocation and process improvement. Ensure timely and accurate production/processing of client transactions including but not limited to: invoices and related policy accounting documentation quotation and placing slips premium and adjustment calculations information and documentation for Pre-Renewal and Broking meetings draft policy wordings and endorsements. Support the achievement of high levels of client satisfaction through effective administrative support to Account Brokers. Support effective working relationships with clients and insurers as required by the Account Brokers. Ensure that accurate up-to-date records on all clients are maintained at all times. Possess a thorough understanding of all major classes of insurance which the Company offers to its clients. What you need to have: Excellent communication skills (verbal and written). Strong administration and organizational skills. Sound knowledge of Microsoft Office Suite and a fast learner of other computerized systems. Ability to work under pressure and possess an understanding of the importance to meet deadlines through effective time management skills. Motivated self-starter focused on achieving results and able to work autonomously as well as be a team player. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment. About Marsh: Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment.
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