About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travelers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.
This role is a sales operation role based in Sydney.
Responsibilities
Support and assist Market Managers for operational tasks, and coordinate with other departments involved in the assigned project.
Resolve all issues relating to accounting, allotment, notification, cancellations, price adjusting, product polish, etc.
Responsible for timely and accurate delivery of daily work to meet given targets.
Co-ordinate and communicate with corresponding team to achieve the goals.
Continuously provide effective suggestions to improve current systems and tools.
Manage other assigned and adhoc tasks.
Qualifications
Bachelor's degree in Business, Hospitality, or related field.
Experience in hospitality is preferred.
Fluent in English, with excellent written and verbal communication skills.
Fast learning capability and able to work independently.
Dynamic, positive, and a good team player.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What's more?
Our rapid business growth globally offers abundant career opportunities at various levels and in multiple functions.
Internal transfer is encouraged, and the global job rotation program enables you to pursue a global career path and make a global impact.
We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.
We encourage flexible work arrangements.
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
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