Zarraffa's Coffee Worongary has positions available for a Manager.Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Employees are encouraged to carry out their duties with diligence and enthusiasm, ensuring that we deliver on our promise to serve an individually perfect cup of coffee - every time.Candidates should possess the following attributes:Confident and well spokenOutgoing and not afraid of hard work and good funImpeccable presentation and personal hygieneThrive on working in a fast-paced, team environmentHonesty and IntegritySelf-motivatedA passion for the Zarraffa's Coffee brandManager responsibilities include:Taking ownership of the storeResponsible for staff training and developmentExceeding expectations in Customer ServiceEnsuring profitability of the businessShowing a commitment to the brand, liaising with customers and suppliersDemonstrating an ethical purpose and compassion in the roleStriving to create an individually perfect cup of coffee, every timeManaging employee performanceEnsuring effective communication with staff, customers, and stakeholdersMotivating staff to be the best of their ability whilst creating a great work-life balanceWH&S and Food Safety ComplianceProduct ordering and stock controlTo be successful in these positions, you should possess the following attributes:Current or previous management experience is preferredProven team leadershipDynamic, results-driven, and enjoy achieving targetsCan-do attitude and self-motivatedConfident and well spokenImpeccable presentation and personal hygieneThrive on working in a fast-paced, team environmentHonesty and IntegrityStrong work ethicThe available positions are full-time, offering 38 hours per week, with a seven-day-a-week flexibility requirement, including weekends and early morning opens from 5am to 8pm.Previous experience is essential.If you feel you meet ALL of the above criteria, have the desire to succeed, and enjoy a challenging and rewarding career, please forward your resume with a cover letter by email through the 'apply' button below.No agencies please.Your application will include the following questions:How many years of people management experience do you have?Which of the following statements best describes your right to work in Australia?How many years' experience do you have in a training & development role?Do you have customer service experience?Have you worked in a role where you were responsible for stock control?Have you worked in a role which requires a sound understanding of OH&S/WHS?Zarraffa's Coffee was founded in 1996 by Kenton and Rachel Campbell. The company is proudly 100% Australian owned with its head office based on the Gold Coast.Zarraffa's (pronounced Za-raff-as) comes from the Arabic word 'Zarafa' which means 'Giraffe' and the Masai Giraffe typically inhabits the savannahs of Kenya and Ethiopia, the origin of coffee.From a single store in Southport on the Gold Coast, the Zarraffa's Coffee business has evolved into an award-winning enterprise, now serving customers in close to 70 locations across Queensland, Western Australia, and New South Wales.Leading the way in retail coffee innovation, Zarraffa's Coffee developed its popular drive-thru store concept in 2010, providing customers with quality coffee and added convenience.The company's expansion to the West Coast in 2012 enabled Zarraffa's to introduce its unique blend of coffee to a whole new region of coffee lovers.
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